Love the place real nice people there
Clen facility!
Wish I could give negative stars, I'll start by saying that I have owned my own business for the last 4 years and I have never treated a customer with such little respect. My first dislike for this company was when I arrived at 4:55pm to drop off my boat because I work all day, I knew that they closed at 5 but hoped I could still slip in. Wrong! I was told by others on the property that the owner had already left a while ago?? No big deal I knew I had come late so I left work at lunchtime so I could catch this guy for sure. Got there at 11:35 and no one is there again, sign says be back by 12. At 12:35 I was already late for work and I had called several times,no answer, so I dropped off the boat with cash in it and headed back to work leaving a voicemail message saying how I wasn't happy about the poor business practices. Owner still didn't call me back instead returning the call on my girlfriends phone who had also tried to call, owner proceeded to scream at me over the phone about how he needed to pick up his daughter, and that his truck broke down and that he didn't want to do business with me and that he was having the boat towed. I called the police because if he had the nerve to yell at a customer he could be dangerous. Officer helped me remove boat from property and resolved the issue. IF YOU ARE LOOKING FOR THE SLIGHTEST BIT OF CUSTOMER SERVICE STEER CLEAR!!!
Us 30 Storage is a US Storage based in Montgomery, Illinois. Us 30 Storage is located at 1400 Bohr Ave, Montgomery, IL 60538, USA.
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